Meet Localli – your guests’ 24/7 WhatsApp concierge. On average, increases hotel revenue by 8.4% with absolutely no additional cost
A free, plug-and-play service for hotels and guesthouses in Cape Town and Stellenbosch. Live experts by day, smart AI by night – giving your guests instant local support without adding work for your team
Localli — the breakthrough
WhatsApp concierge
service that transforms how hotels serve their guests
⭐⭐⭐⭐⭐ “The best hotel service of 2025, hands down.”
— Steve Jeba, Managing Director, Hosta Hotels
— Steve Jeba, Managing Director, Hosta Hotels
Or just send any WhatsApp message to
+27 715 924 555
⭐⭐⭐⭐⭐ “Finally a service that gives our small hotel the 5-star guest experience we always wanted.”
— John Carter, GM, Ocean View Boutique
— John Carter, GM, Ocean View Boutique
⭐⭐⭐⭐⭐ “Localli completely changed the way we handle guest requests. It’s like having an entire concierge team in your pocket.” — Maria van der Westhuizen, Owner, Seaside Guesthouses
77% of guests are more likely to visit hotels offering
personalized digital concierge services
personalized digital concierge services
Gitnux, 2025 report: Digital
Transformation In The Hospitality Industry Statistics
Transformation In The Hospitality Industry Statistics
Localli — the breakthrough Whatspp concierge service that transforms how hotels serve their guests
List the top 10 most unusual places in Cape Town
What’s the top Instagrammable location in Cape Town?
Where’s the best place for steak around here?
local SIM card
Book me tickets to the aquarium
Dozens of local Cape Town experts connected with
your guests 24/7 via WhatsApp:
They can help with:
See what your guests will experience — click below and start chatting with a local expert now:
your guests 24/7 via WhatsApp:
They can help with:
- Finding and booking the best restaurants and cafés
- Arranging transfers and taxis
- Giving safety tips and local advice
- Organising deliveries (flowers, groceries, gifts)
- Providing guidance on medical services and pharmacies
- Assisting with emergencies and urgent situations
- Answering any question about Cape Town
See what your guests will experience — click below and start chatting with a local expert now:
List the top 10 most unusual places in Cape Town
What’s the top Instagrammable location in Cape Town?
Where’s the best place for steak around here?
local SIM card
Book me tickets to the aquarium
Getting started
Simply order the free materials with our QR code for your hotel, place them, and your guests will get access to Localli’s 24/7 concierge service
More products
Benefits for the hotel
Higher guest satisfaction
Instant answers on WhatsApp lead to happier guests and better reviews
Increased Booking.com ratings
fast, personalised service helps secure 5-star feedback and higher rankings
24/7 coverage without extra staff
live concierge by day, smart AI by night
Reduced front-desk workload
fewer calls and repetitive questions free up your team
Upselling opportunities
easily promote in-house services, partner restaurants or activities
Seamless, no-app experience
guests use their own WhatsApp, no downloads or logins needed
How It Works
Try our service – start a chat with a Cape Town expert
Simply order the free materials with our QR code for your hotel, place them, and your guests will get access to Localli’s 24/7 concierge service
Receive incredibly positive reviews from guests and get ready to host more guests at your hotel
